Wendy Simmons is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Wendy Simmons may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28/12/2017.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the sites Data Controller: – Wendy Simmons , 1 Corbett Avenue, Droitwich, Worcs, WR9 7BD.
If you believe that any information we are holding on you is incorrect or incomplete, or if you wish for your personal data to be deleted, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect or delete your personal information.
In-salon Data protection update
Updated Data Protection Policy (GDPR) Wendy Simmons Beauty Room (WSBR)
This policy sets out our new and updated terms in accordance with the new General Data Protection Regulation (GDPR) May 25th 2018.
Manual Processing of Client data
WSBR is required to gather personal client information at the initial consultation, before conducting any treatments. The list below sets out the reasons: –
- Personal health and prescribed medications information are needed to assess that the requested treatments are suitable for the individual. Certain health issues/medications will be contra-indicated and will prevent treatments from being offered or cause certain cautions to be taken during treatments.
- A legal requirement by our Public Liability insurance company.
- Contact information such as telephone, email and address for future points of communication, e.g. missed appointments, appointment reminders/changes or offers we think you may benefit from.
The client has the right to decide on which information they disclose to WSBR for manual recording. However, WSBR cannot be held responsible should the client decide to withhold important information that would have a direct effect on a treatment being offered and subsequent reactions that may occur because of the non-disclosure of relevant information. This includes at the initial consultation and subsequent appointments at the salon.
Other recorded data
Appointment visits are recorded, including notes on health changes, product choices, reactions and recommendations/advice given. This has to be recorded for the current Public Liability insurances that are in place and to offer the client a more personal experience during their time at WSBR.
Storage of Personal data
All client data is held manually on the premises of WSBR in a locked cabinet. The Proprietor and Data Controller Wendy Simmons only has access to this cabinet.
This information is not shared with any other third party and is stored after a client’s initial consultation (as required by ABT insurance). If a client no longer patrons WSBR the personal data will remain on the property for a 7 year period after the last appointment date, as this is a legal requirement of ABT Insurance. After this period all information on individual clients will be destroyed.
You (the client) or previous clients have a right to view your/their personal information at any time during business operation hours. If you feel we have incorrect information held about you, please get in contact with Wendy Simmons straight away for immediate changes to be made. (See contact details below.)
You (the client) have a right for personal details such as contact details to be deleted from our records. You (the client), also have a right to ask us to remove your contact details that may be used for marketing purposes in the future. (See contact details below.)
In accordance with the new GDPR regulation every client whether previous (within 7 years of the new GDPR regulation), new or existing will need to be made aware of the legal information that is recorded by Wendy Simmons Beauty Room for the above listed reasons. Where an address or telephone number has been given, previous clients will receive a copy of this policy through the post or will receive a text explaining the new changes.
Upon receipt of this policy or text, previous clients should get in contact with Wendy Simmons should they take issue with their records being kept. If we do not hear from you we will assume you give consent for Wendy Simmons Beauty Room to hold your contact data for the above stated reasons for 7 years after your last appointment date.
In the event that you wish to make a complaint about how your personal data is being processed by us you have the right to complain to us. If you do not get a response within
30 days, you can complain to the ICO. The details for each of these contacts are:
Wendy Simmons Beauty Room, 1 Corbett Ave, Droitwich, Worcs, WR9 7BD. Telephone: 07738017076 or email : email@example.com
ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: +44 (0)303 123 1113 or email: https://ico.org.uk/global/contact-us/email/